1xbed Casino & Sportsbook Data Care
This page describes what we collect when you use 1xbed and how we keep that data protected. We take data privacy seriously and follow international standards to ensure your personal information, payment details, and account activity remain confidential and secure.
We collect information only when necessary to operate our platform, verify your identity, process deposits and withdrawals, comply with legal obligations, and improve your experience. This policy explains what we collect, how we use it, who may access it, and what rights you have over your information.
What We Collect at 1xbed
Account Registration Data
When you open an account on 1xbed, we collect your email address, password, full name, date of birth, phone number, and residential address. We also record your preferred currency and any promotional code you use during signup. This information is stored in our secure database and used to maintain your account, send important notifications, and comply with anti-money-laundering regulations.
Identity Verification Documents
Before your first withdrawal, we require identity verification. We collect a copy of your government-issued ID (passport, national ID card, or driver's license), a selfie for face matching, and confirmation of your payment method ownership. These documents are processed by our compliance team to verify that you are who you claim to be and to prevent fraud. We store these documents securely and access them only when necessary for verification or if required by legal authorities.
Payment and Transaction Data
We collect information about every deposit and withdrawal you make on 1xbed. This includes the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date and time, and the transaction status. We also record your wallet balance, any promotional credits applied, and your tier status. This data helps us process payments correctly, prevent fraud, and calculate your weekly cashback and tier benefits.
Gaming Activity and Account History
We log every action you take on 1xbed—including which games you play (sportsbook markets like Liga 1 or Piala AFF, live-dealer tables like blackjack or baccarat, slots like Aviator or Sweet Bonanza, or esports markets like Mobile Legends), the amounts you wager, the outcomes, and your balance changes. This information is stored to generate your account history, calculate your weekly cashback, advance your tier, and allow you to review your activity anytime.
We never sell your data to third parties
Our 1xbed policy strictly prohibits selling, renting, or trading your personal information to advertisers, data brokers, or any external party without your explicit consent.
Technical and Usage Data
We collect information about how you access 1xbed—such as your device type (mobile, tablet, desktop), browser type, operating system, IP address, and approximate geographic location (based on IP geolocation, not GPS). We also track which pages you visit, how long you stay on them, which games you view, and error messages you encounter. This technical data helps us improve performance, diagnose issues, and optimize the 1xbed interface for your experience.
Cookies and Tracking Technologies
We use cookies to remember your login session, store your language preference, and track your browsing activity within 1xbed. These are primarily session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods to streamline future logins). We do not use cookies to track you across other websites. Third-party analytics services may also place cookies on your device to help us understand overall usage patterns; these third parties follow their own privacy policies and do not have access to your payment or account information.
How We Use and Share Your Data
Internal Use and Platform Operations
We use your data internally to:
- Maintain and improve your 1xbed account
- Process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet
- Calculate your weekly cashback and tier advancement
- Send account notifications, promotional updates, and customer support responses
- Prevent fraud, money laundering, and unauthorized access
- Analyze usage trends to enhance 1xbed features and performance
- Comply with legal and regulatory requirements in supported jurisdictions
Third-Party Service Providers
We work with trusted third-party vendors who help us operate 1xbed. These include payment processors (who handle your mobile banking, local payment, online payment, e-wallet, and bank-transfer payments), identity-verification services (who match your selfie to your ID), hosting providers (who store our servers), and analytics companies (who track user behavior). These third parties access only the data necessary to perform their function and are bound by confidentiality agreements. They do not have the right to use your data for their own marketing or purposes beyond supporting our platform.
Legal and Regulatory Disclosure
We may disclose your data to government authorities, law enforcement, or regulatory bodies if required by law. This includes anti-money-laundering (AML) compliance, fraud investigations, or court orders. We will not disclose your information voluntarily beyond what is legally required.
Your rights on 1xbed
- You can request a copy of all data we hold about you
- You can request correction of inaccurate information
- You can request deletion of your account and associated data (subject to legal retention requirements)
- You can opt out of promotional emails anytime through your account settings
- You can disable non-essential cookies through your browser settings
Data Storage and International Transfers
Our 1xbed servers may be located inside or outside Indonesia. If your data is transferred to a jurisdiction with different privacy laws, we ensure the receiving party applies protections equivalent to those described in this policy. We use encryption in transit and at rest to protect your information during transfer and storage.
Data Retention
We retain your account data while your 1xbed account is active. If you close your account, we retain certain data (transaction records, verification documents) for at least seven years to comply with anti-money-laundering regulations, even after account closure. After the retention period expires, we securely delete the data. Account closure is permanent—we do not reopen closed accounts, and associated data will be retained only as legally required.
Security Measures
We protect your data using industry-standard encryption (SSL/TLS), secure servers, limited employee access, and regular security audits. However, no online system is completely risk-free. While we work to prevent unauthorized access, we cannot guarantee absolute security. We encourage you to use a strong password, enable two-factor authentication if available, and never share your login credentials.
Contact and Data Access Requests
If you have questions about how we handle your data, want to access your information, or wish to exercise any of your privacy rights, contact our support team. They are available 24/7 and can guide you through data-access requests or help you update your account information. Our contact details are available in the footer of this website.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our website. Your continued use of 1xbed after policy updates constitutes acceptance of the revised terms. We recommend reviewing this policy regularly, particularly before opening an account or providing sensitive information.